Job Detail

Service Co-ordinator BACK Office

Sales , Retail , Business Development

Faxonics Technologies Pvt Ltd
Mumbai
Full Time
Category : Back Office Salary : 125,000 Experience(s) : 1 Year

Overview

Industry:Office Equipment / Automation Functional Area:Sales , Retail , Business Development Role Category:After Sales Service Role:Post Sales Consultant

About Faxonics Technologies Pvt Ltd

Welcome to Faxonics - A Total IT Products & Solutions Provider - a set-up Unique to the Market. Our Core Business Activities are Imports, Distribution & Sales and Services of IT & Office Automation Products. Faxonics is known for its amazing team that embeds ours core values in our every Business Transactions, both our in-house Expertise and Association with Best Brands, we have been able to deliver consistently exceptional results to our customers. We offer from amazing products backed by outstanding customer service. FTPL is importer & distributor for range of Optoma Projector, Platinum Partner for Canon India Pvt Ltd as a distributor for range of Canon Products and Corporate Partner for IT Companies like Lenovo, Sony etc. FTPL has two separate verticals i.e. distribution vertical (handling distribution business through our Channel Partners) and Corporate Vertical (handling end customers business). Distribution Products: Range of Canon Copiers, Printers, Large Format Printers, Scanners, Cartridges etc. Corporate Products: Complete range of IT & Office Automation Products of Various Brands.

Job Description

    • Receiving & understanding Customer’s complaint
    • Coordinating with Operations team for attending timely complaint and rectification
    • Coordinating with the client for spares & Annual Maintenance Contract
    • Billing of Spares & Annual Maintenance Contract
    • Monitoring Collection and follow up with the customers
    • MIS report submission to management

Salary:INR 90,000 – 1,25,000 P.A

Industry: Office Equipment / Automation

Functional Area:Sales , Retail , Business Development

Role Category:After Sales Service

Role:Post Sales Consultant

Keyskills

BackOffice Processing

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG:Graduation Not Required

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

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