Job Detail

Operations Executive – Pune

ITES , BPO , KPO , LPO , Customer Service , Operations

ThingsMeet Solutions Pvt Ltd
Pune
Full Time
Category : operations Salary : 200,000 Experience(s) : 1 Year

Overview

Industry:BPO / Call Centre / ITES Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations Role Category:Voice Role:Telecalling/Telemarketing Executive

About ThingsMeet Solutions Pvt Ltd

ThingMeet Solutions has been conceptualized by people who have deep passion for technology and health. We believe that the digital technology and internet of things will change the way healthcare is delivered and experienced by people. We are creating solutions that leverage cloud, mobile, social and internet of things (wireless sensors). These solutions will expand access to care, enhance quality and improve health outcomes

Job Description:

      Responsibilities: The job involves managing operations of digital health platform. The daily tasks involve:
      1. Data Entry
      2. Voice calls to doctors
      3. Customer query resolution
      4. Supporting customer on platform usage
       Other tasks include :-
      1. Participating in promotional events
      2. Working with IT team
      3. Collaborating with other members in the team
      Skills Required:
        1. Graduation in any stream
        2. Candidate should have experience of working in voice /

backoffice 

      process in a call center
      3. The candidate should be able to converse fluently in Marathi, Hindi and English
      4. Good understanding of Microsoft Excel and Word
      5. A team player

Salary:INR 1,50,000 – 2,00,000 P.A

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Keyskills

Operation Management ,Query Resolution, Promotional Events ,Backoffice

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG:Any Graduate – Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

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