Job Detail

Officer, Prepaid CAF Activation, Service Delivery, Shimla

Experience in service delivery

Full Time
Category : Services Salary : Experience(s) :  Year


Organization: Idea Cellular-Himachal Pradesh Relevant experience in service delivery/ customer services.


Job Description

Officer, Prepaid CAF Activation, Service Delivery, Shimla

Location: Shimla, HP, India
Location(Custom): Keonthal Complex, Shimla
Organization: Idea Cellular-Himachal Pradesh
Job Description:
Relevant experience in service delivery/ customer services.Business Introduction:
A US $40 billion corporation the Aditya Birla Group is in the League of Fortune 500. It is anchored by an extraordinary force of over 136000 employees belonging to 42 different nationalities. The Group operates in 36 countries Australia Austria Bangladesh Brazil Canada China Egypt France Germany Hungary India Indonesia Italy Ivory Coast Japan Korea Laos Luxembourg Malaysia Myanmar Philippines Poland Russia Singapore South Africa Spain Sri Lanka Sweden Switzerland Tanzania Thailand Turkey UAE UK USA and Vietnam.Idea Cellular is an Aditya Birla Group Company & a panIndia integrated GSM operator offering 2G & 3G services & also have its own NLD & ILD operations & ISP license. With revenue in excess of $4 billion & market share of 16.2%; & subscriber base of over 127.2 million Idea is Indias 3rd largest mobile operator. Idea is No.7 ranked operator in the world by subscribers.Ideas robust panIndia coverage is built on a network of over 114000 2G & 3G cell sites 77000 km of Fiber & 2500 3G fiber POPs which serve as Ideas data network backbone.Idea provides worldclass service delivery through the most extensive network of customer touch points comprising of nearly 4700 exclusive Idea outlets & over 7000 call centre seats.Idea has received several national & international recognitions for its pathbreaking innovations in mobile telephony products & services. Idea won the prestigious NDTV Business Leadership Award in the Telecom category for its solid consistent performance in 2012. It was the Winner of ET Telecom Awards 2012 in the categories Customer Experience Enhancement Excellence in Marketing & Innovative Products.Idea has been ranked #1 in the Telecom sector in Indias Best Companies to Work for Study 2013 & the Best Place to Work at the Asia Communication Awards 2013.


Report to:
Senior Manager





Keywords / Skills :





Delivery Manager


Engineering, Procurement, Construction


Officer, Prepaid CAF Activation, Service Delivery, Shimla Updated: TodayLocation: Shimla, HP, IndiaLocation(Custom): Keonthal Complex, ShimlaOrganization: Idea Cellular-Himachal PradeshJob Description: Relevant experience in service delivery/ custom

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