Job Detail

Desktop & Sr. Desktop Engineer

IT-Hardware & Networking

Microland Limited
Mumbai
Full Time
Category : Desktop Engineer Salary : Experience(s) : 1 Year

Overview

Industry:IT-Hardware & Networking Functional Area:IT Hardware , Technical Support , Telecom Engineering Role Category:Technical Support Role:Customer Support Engineer/Technician

About Microland Limited

Microland enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that addresses hybrid IT transformation, workspace transformation, service transformation and end-to-end IT Infrastructure Management. Microland leverages analytics, automation and assurance to deliver reduced TCO, greater IT-business alignment and higher SLAs for its customers, through a unique IP built into its service delivery platform. Microland has been rated amongst the Top 10 Infrastructure Management Providers by Global Services, Microsoft's Best Indian Infrastructure Partner for the eighth consecutive year, Major Contender in IT Infrastructure Services and Emerging Player in Cloud Infrastructure Services by Everest Group, one of the Leading Service Providers in Remote Network and Voice Infrastructure Management Services by Gartner, ranked amongst the Top 20 Global Cloud Computing Companies by CIO Review and the Top 20 Remote Infrastructure Management Vendors by the Black Book of Outsourcing. Microland was a pioneer in networking in India in 1989 (Microland V1.0) and was instrumental in introducing new technologies into the market namely, Compaq, Cisco, SynOptics and Netscape. It also played a big part in driving India's thrust into the internet economy in 1998, having founded companies such as Planetasia.com, indya.com, itspace.com, media2india.net and Net Brahma Technologies. Following the downturn in the internet economy, Microland, in 2002, envisioned and built an IT Infrastructure Management (Microland V3.0) to be managed offshore. From this point, the company grew to being one of the leading specialist players of Remote Infrastructure Management in India. Microland's management team, with deep domain knowledge and industry leading expertise, ensures personalized client management. Microland has strategic partnerships with AWS, Citrix, Microsoft and VMware in the emerging technology areas and works very closely with these technology alliances to deliver services around their technologies in the hybrid IT and workspace transformation space.

Job Description :-

 

Skill : Desktop Engineer / Sr. Desktop Engineer (VIP Support)
Job Location : Goregaon / BKC
Exp : 6 Months – 3 Years
Shift Pattern : Rotational
Mumbai  Location.

Criteria:

      • Candidate should be a graduate i.e-10+2+3 or 10+3+3 from affiliated university.
      • Candidate with good communication and relevant experience of 1-3 yrs
      • Candidates should be willing to work in shifts
      • Candidate should have all the set of documents for the company worked-Offer letter, salary slip, Experience letter.

Job Description :

      • Good Communication Skills is must
      • Should be open to work in 24*7shifts environments
      • Minimum 6 months experience in desktop support with good experience on Outlook/lotusnote
      • Should perform user account creation, deletion, and configuration.
      • Basic troubleshooting experience needed along with knowledge on the Operating System.
      • Configuring and Trouble shooting of MS OUTLOOK/lotus note-To solve the technical problems remotely.
      • Knowledge of Software Installation.
      • Troubleshooting the Hardware and Software problems.

JD for Sr Engineer (VIP Support):

      • Excellent communication skills.
      • should have experience as a desktop support .
      • should have experience on Mobile devices (Blackberry / Iphone / Ipad/ Imac)
      • Should have experience supporting VIP user

 

      Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India with global presence across USA, UK and Middle East. Incorporated in 1989, Microland has deep and broad expertise in all areas of technology infrastructure set up, management and optimization.
      A team of over 2300 highly skilled and motivated employees, equipped with the right tools and systems, work round-the-clock out of our world-class facilities to optimize the performance of our clients’ technology infrastructure.

Salary: As per industry standered

Industry:IT-Hardware & Networking

Functional Area:IT Hardware , Technical Support , Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Keyskills

Desktop senior desktop Technical Support VIP supportVIP Desktop Engineer it engineerit support Windows it executive Desktop L2 hardware FMEFMS

Desired Candidate Profile

    Please refer to the Job description above

Education-

UG:Any Graduate – Any Specialization

PG:Any Postgraduate

Doctorate:Doctorate Not Required

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